What are the shipping costs?
The shipping costs are calculated individually according to the size and weight of the order. You can view the shipping costs at any time in your shopping cart.
How can I track my order?
To check the delivery status of your order, access the invoice you received by email. For each package that is shipped to you, you will receive a shipping confirmation including
a link to track the shipment.
This way you will always know where your shipment is and how long it will take to get to you.
How can I be sure that I placed my order correctly?
If you want to check whether your order was placed correctly, you can see this in the order confirmation we send you by e-mail.
What can I do if I receive a damaged item?
If an item we deliver is damaged or out of order in any way, please contact us at info@finestogroup.co. If the item is damaged, please send a photo of the defect with the email to us so we can get back to you with a quick solution.